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  • Frequently Asked Questions

  • How much does it cost to hire a hall?

    The cost will depend on the venue you hire and the type of event you are holding. You must pay a hire fee and a bond. Additional fees will also apply if you breach the Hire Agreement.

    How do I book?

    If you know what hall you want and have checked that it has the capacity and facilities you need, you can call Council on 4732 8021 or use the Online Facilities Calendar to express your interest.

    Do the halls have a kitchen?

    Yes. The kitchen has a stove, oven, microwave, fridge, pie warmer and sink. Some halls also have a dishwasher, stainless steel bench tops, bar fridge and induction cook tops. You must bring your own dishes, cutlery, pots, cups, soap, dish towels, and garbage bags.

    What about tables and chairs?

    Yes. All our halls have rectangular tables that seat 6 to 8 people (except Castlereagh Hall which has round tables).

    Download information about the tables and chairs supplied (52KB pdf)

    Can I put decorations up?

    Yes, but you can’t use pins, nails or any kind of tape. Don't hang the decorations near fans and make sure you remove all decorations after the event. We don’t encourage use of helium balloons as they can cause damage to the ceiling fans.

    Can we have alcohol?

    Yes - except at Colyton Neighbourhood Centre and Penrith Valley Seniors Centre which are alcohol-free venues. You must register your event with local police if alcohol is going to be consumed. 

    Can I see the hall first?

    We recommend you view the hall to check it meets your needs. Call us on 4732 8021 or use the Online Facilities Calendar to express your interest and make arrangements to view a hall. Information and pictures are also available online.

    How long can we have the hall for?

    The curfew time varies between buildings. Music must be turned off by 12 midnight in halls that have a 1am curfew.

    When can we pick up the keys?

    You will be able to pick the keys up from Council between 8:30 am and 3pm on the Friday before your event. You will nominate on your Booking Application Form whether you collect the keys from our Penrith Office or St Marys Office.

    When do I get the bond back?

    The bond will be sent back to you in the form of a cheque approximately 2 weeks after your event. There can be a delay in returning the bond to you if there is any damage to the hall during your event or if you have breached the Hire Agreement.

    How can I pay the fees?

    You can pay over the phone using a credit card on 4732 8021 or in person at either the Penrith or St Marys Council Office. The bond must be paid within 2 weeks after you receive your Booking Application Form. The hire fee must be paid at least 2 weeks before your event. Failure to pay fees on time could affect your booking.

    Do we need security?

    In some instances Council will request you organise licensed security to help you manage your guests and ensure their safety in the hall and outside in the car park.

    Can we go in early to set up?

    You need to ensure that you book enough time to set up and clean up. You will be charged additional fees if you are in the hall outside of your approved booking times.

    Do we have to clean up at the end of our event?

    Yes. You must leave the hall in a clean condition. All spills must be wiped up and the floor swept, the kitchen and toilets tidy, the tables and chairs wiped clean and put away, and the garbage placed in the outside garbage bin. You must also ensure the outdoor area is free of rubbish including cigarette butts.

    Can we pick things up from the hall the next day or go back to clean up?

    No. The cleaner will be onsite early the next morning as another hirer usually needs the hall the next day. Additional fees will apply if the cleaner cannot do their job because of how you've left the hall.

    How do I find out more?

    Call us on 4732 8021 or send an email to .

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